Level 4 Award
in Communications in Organisations
Level 4 Award could transfer 20 credits and 50% tuition fees to Level 4 Diploma programs of UKeU and/or Partner University.

Level 4 Award in Communications in Organisations
The aim of this award is to develops awareness of communication at all levels, focusing on personal style and interpersonal skills. Learners improve through feedback from meetings, presentations, and discussions.
Could transfer 20 credits and 50% tuition fee to the Level 4 Diploma inBusiness Management of UKeU.
Learning Outcomes:
1. Analyse communications in organisations
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1.1 Understand the importance of effective communications in organisations.
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1.2 Identify and explain communication practices and systems that allow organisation policy and procedures to be understood and followed and how ideas, new initiatives and developments can be shared.
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1.3 Evaluate how workforce commitment to organisational change can be achieved using different communication practices.
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1.4 Analyse communication barriers and weaknesses and remedies to such problems.
2. Understand and develop personal interpersonal communications.
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2.1 Explain interpersonal communications and communication styles.
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2.2 Show awareness of personal and interpersonal communication skills and provide evidence of your skills, including presentation style, meeting management and networking.
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2.3 Apply approaches to improve personal communication style.
3. Evaluate the management of internal and external workplace communications.
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3.1 Identify and explain how management can support teams and other groups, departments or sections within and outside an organisation to communicate effectively.
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3.2 Investigate organisational practices that support internal and external workplace communications.
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3.3 Evaluate communication tools, approaches and practices that support effective internal and external communications.
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3.4 Plan improvements in workplace communications and implement the plan.
Topics:
Research problem identification
Course Coverage
- Understanding the research context; research problem identification for investigation; research topic identification; the conceptualisation of a research problem; developing insights; feasibility and possibilities; the search for literatures; setting initial components e.g. working plan, research goals, time table and management, research process, monitoring, evaluation and revision.
Research problem selection and justification: rationale of the proposed research
Course Coverage:
- Appropriateness; reasons for selection of a specific research topic; skills, capacities and knowledge requirement identification; research question and hypothesis formulation; rationale elaboration; essential date setting; review and monitoring process.
Develop appropriate research objectives and justification: background, aims and objectives selection
Course Coverage:
- Reasons for these selections; length of the research; skills, capacities and knowledge enhancement e.g. literature review, methodology, research type selection, data collection and analysis, drawing a successful conclusion; critical knowledge on appropriate research methods e.g. qualitative and quantitative, statistical research tools; research validity, reliability and ethical issues; critical justification of these selections.
Literature review as relevant to the research problem and objectives
Course Coverage:
- Definition, features and ways to do literature review; the generic selection of literature; spotting the sources of literature; justification of an appropriate selection of literature.
To compare different theories and authors
Course Coverage:
- The selection of appropriate theories for the research; conceptualisation of the research phenomenon; including relevant theories and the justification of choices; the strength and credentials of relevant theoretical framework; the understanding and interpretation; developing the theoretical framework.
Critical review of the key literature for inclusion in a research proposal while focusing on concepts and methodologies followed by other
Course Coverage
- Knowledge on acceptability, reliability and validity of literature; the reference style of literature; key literature type selection e.g. journals, books, papers, conference papers; source of literature: library searches, internet, both online and offline publication media.
Research methodologies and relationship with research objectives
Course Coverage:
- Advanced knowledge on research methodologies; action research; intervention research; non intervention research.
Design and choose an appropriate methodology in terms of the research objectives
Course Coverage:
- Designing a research using the most appropriate method; research question or hypothesis test; reliability and validity test; ethical and access issues consideration; quantitative methodology; questionnaire design and distribution; conducting interviews; surveys; qualitative methodology; interviews; observation; case studies.
Justify the methodology selected in terms of the research objectives
Course Coverage:
- Critical knowledge on questions on the questionnaire, interviewee selection, data verification, bias, time and place selection, interview recording; justification of using any selected research tool.
Evaluate and use techniques for use with quantitative and qualitative data
Course Coverage:
- Types of data presentation and analysis; qualitative data analysis e.g. techniques of categorisation and coding; transcripts interpretation, data analysis process, data analysis, data presentation, the use of information technologies, quantitative data analysis e.g. value analysis, coding, data analysis manually and electronically;
Indicative reading list
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Kelly M., Williams M., (2015) BUSN 7, Business Communications, Chapter 5, Cengage.
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Huber, D., (2013) Leadership and Nursing Care Management, Elsevier, Chap 7 pp111 – 124 ISBN: 978-1-4557-4071-0.
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Stanton, N., (2013) Mastering Communications, 5th Edition, Palgrave, ISBN: 0-333-69343-4.
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West, R., Turner, L., (2009) Understanding Interpersonal Communication 2nd edition, Cengage.
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Guirdham, M., (2011) Communicating Across Cultures at Work, 3rd edition, Palgrave Macmillan.
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Fitzpatrick, L., Valskov, K., (2014) Internal Communications: A manual for practitioners, Kogan Page.
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Hargie, O and Tourish, D (2009), Auditing Organizational Communication, A Handbook of Research, Theory and Practice, Routledge.
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Hargie, O and Tourish, D (2009), Auditing Organizational Communication, A Handbook of Research, Theory and Practice, Routledge.
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McKay, M., Davies, M., Fanning, P., (2009) Messages: The Communication Skills Book, New Harbinger Publications, Inc.
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Răducan, R., & Răducan, R. (2014). Communication Styles of Leadership Tools. Procedia – Social and Behavioural Sciences, 149, 813–818.
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Schramm, W. (1955). How communication works. In W. Schramm (Ed.). The process and effects of mass communication. Urbana: University of Illinois Press
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Wood, J. T. (2009). Communication in our Lives! (4th edition.), Belmont, Thomson-Hadsworth.
Entry requirements
- Learners must be over 18 years old.
- Relevant Level 3 Diploma or equivalent qualification
- Or GCE Advanced level in 2 subjects or equivalent qualification.
English requirements
If a learner is not from a predominantly English-speaking country, proof of English language proficiency must be provided.
- Common European Framework of Reference (CEFR) level B2 or equivalent
- Or A minimum TOEFL score of 101 or IELTS 5.5; Reading and Writing must be at 5.5 or equivalent
- Or A minimum Pearson Test of English Academic (PTE Academic) score of 51 or equivalent
The UKeU reserves the highest decision-making authority regarding admissions and may accept or reject applicants following a thorough review of each applicant’s profile, ensuring that only those capable of benefiting from the course are admitted. Qualifications from diploma mills or fake universities/institutions will not be accepted by UKeU and/or Partner University.
After graduating with Level 4 Award, students receive all certified documents from the UKeU.
Certified Documents:
- e-Certificate from the UK eUni Worldwide (UKeU).
- Hard copy certificate from the UK eUni Worldwide (UKeU) – Optional.
- Accreditation of Prior Experiential Learning for Qualifications (APEL.Q) certified from UKeU for credit and tuition fee transfer.
Because the course is accredited and recognized, learners can easily use their qualifications in the workplace and enjoy many opportunities for career advancement. In addition, if you wish to pursue a degree from UKeU and/or a Partner University, all credits and 50% paid tuition fees can be transferred.
The UKeU’ Level 4 Award means:
UKeU Level 4 Award is a qualification at the undergraduate level and is equivalent to the following:
- Level 4 Certificate of the Regulated Qualifications Framework (RQF) in the UK
- Level 7 Certificate of the Scottish Credit and Qualifications Framework (SCQF)
- Level 4 Certificate of the Credit and Qualifications Framework for Wales (CQFW)
- Level 4 Certificate of the European Qualifications Framework (EQF)
- Level 5 Certificate of the Australian Qualifications Framework (AQF)
- Level 4 Certificate of the ASEAN Qualifications Reference Framework (AQRF)
- Level 5 Certificate of the African Continental Qualifications Framework (ACQF)
Learners can transfer all credits and 50% of their tuition fees when enrolling in UKeU and/or Partner University academic programs if they wish to pursue an academic degree.
Credits transfer:
Learners can accumulate 20 credits from the Level 4 Award program when participating in the Level 4 Diploma program. Please see the credit transfer policy HERE.
Tuition fee transfer:
When enrolling in the Level 4 Diploma program, graduates from the Level 4 Award will receive a fee reduction equal to 50% of the tuition fees paid for the Level 4 Award. Please refer to the tuition fee transfer policy HERE.
The UKeU Micro Degree course allows learners to transfer credits and 50% of their tuition fees toward full degree programs offered by UKeU and/or Partner University. UKeU reserves the right to limit admissions once enrollment exceeds the set quotas.
Apply Policy:
- To participate in the UKeU Micro Degree course, learners need to meet the entry criteria corresponding to each level. Please see the “Entry” tab for more details.
- UKeU will not accept applicants whose entry qualifications are from fake universities or institutions that are not accredited.
- English is not a mandatory entry requirement for Micro Degree course, but candidates need to ensure that English is used in reading documents, listening to lectures, and doing assignments. Applicants should note that English is a mandatory requirement when switching to an academic program at UKeU and Partner University.
Apply Process:
- Step 1: To request a consultation for a course that best suits your needs, please email support@ukeu.uk. Our admissions department will contact you to guide you through the required documentation and the next steps in the application process.
- Step 2: Once your application documents are approved and the application fee is paid, UKeU will issue a Letter of Acceptance (LOA). You will then follow the provided instructions, including payment of the tuition fee.
- Step 3: After the tuition fee is paid, UKeU will issue a confirmation letter, provide your login details for the e-learning system, and send you all relevant documents.
- At this point, you have officially become a UKeU student. Welcome, and enjoy your learning journey!
The UKeU Micro Degree course is fully online, allowing you to study anytime and anywhere. You also have the option to attend live classes with UKeU. Final exams will be uploaded to the system and assessed by the UKeU academic board. Learners are required to submit assignments on time; failure to do so will require payment of a resit fee (with up to two attempts allowed). Continued non-compliance on a third occasion will result in being considered as having discontinued the course, and tuition fees will not be refunded.
Pricing Plans
Take advantage of one of our non-profit professional certified courses with favorable terms for your personal growing carreers.
- Full online videos
- e-Books
- Self study contents
- Online tutor videos
- Assignment guide
- e-Certificate
- Hard copy certificate
- APEL.Q certified from UKeU for credit and tuition fee transfer
- Deliver hard copy certificate and all certified documents to your home
- Transfer full credits & 50% paid tuition fees of this award to equivalent academic programs
- Opportunity to get scholarships when becoming Partner Universities' international students
(*) In the event that you receive a scholarship or discount, the fee you should transfer is the amount you actually paid.
UKeU MICRO DEGREE
Contact us
If you interested this micro degree course, please feel free to contact with us! Please note that this course is not for profit and learning with full online model.